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At Prime Leather, we take your privacy seriously. We’re committed to keeping your personal information safe and using it responsibly to improve your experience with us. Here’s what you need to know about how we collect, use, and protect your data.

What Information Do We Collect?

We collect basic information to provide a smooth and secure shopping experience. Here's what we gather:

  • Personal Details: Your name, email, phone number, and shipping address.
  • Order Info: We collect info related to your orders, including payment details.
  • Technical Data: This includes your IP address, device type, browsing activity, and location. We use cookies to collect this data, which helps us improve our website and personalize your experience.

How We Use Your Information

We use the information we collect to make your shopping experience smooth, secure, and enjoyable. Here’s how we use it:

  • Order Fulfillment: We need your personal and payment information to process and ship your order. This includes confirming your purchase, delivering products, and handling any customer service requests.
  • Customer Support: If you contact us for support, we use your information to address your concerns or resolve any issues with your order.
  • Personalization: We may use your data to personalize your shopping experience. This includes offering product recommendations based on your browsing or purchase history.
  • Marketing Communications: If you’ve opted into receiving emails or promotions, we use your contact details to send you updates on new products, special offers, and promotions.
  • Security and Fraud Prevention: We use your information to ensure secure transactions and detect fraudulent activity. Your data helps us keep our website and systems safe.

Sharing Your Information

We believe in protecting your privacy, but we do share your data with a few trusted third parties to help us run our business efficiently:

  • Payment Processors: We share your payment information with trusted payment providers to process transactions securely. These third parties are fully compliant with data security standards.
  • Service Providers: We may share your information with trusted service providers who help us with shipping, customer support, and website hosting.
  • Analytics Services: We use tools like Google Analytics to gather insights on how you use our website, which helps us improve our services and user experience.
  • Legal Compliance: If required by law, we may share your data with legal authorities or regulatory bodies to comply with legal obligations.

We do not sell, rent, or share your information with third parties for their marketing purposes.

Your Rights Over Your Data

You have control over your personal information. You can:

  • Access: Request to see what information we have about you.
  • Correct: Update any inaccurate or outdated details.
  • Delete: Ask us to remove your information from our records.
  • Opt-Out: You can unsubscribe from marketing emails at any time.

If you have any questions or need to exercise your rights, just reach out to us at support@primeleather.co

Data Retention

We’ll keep your order details for as long as necessary to fulfill your orders and maintain our records, unless you ask us to delete it.

Changes to This Policy

We may update this privacy policy occasionally to reflect changes in how we handle your information. If we make significant changes, we’ll post an update here, and it will be effective immediately.

For Children

Our website is not intended for children under the age of 14. If we discover we’ve collected data from a child under 14, we will delete it as soon as possible.